Terms

Baia Holiday booking conditions
1) The reservation can be made and completed by mail, fax, e-mail, online, at our address, or directly from our  website through our online booking system. The service available only for units composed of a minimum of 2 to a maximum of 6 members. Minimum stay 7 nights 14/07/2012 to 25/08/2012 in the periods and 3 nights during the opening until 14/07/2012 and from 25/08/2012 until closing time (the dates of opening and closing
see individual camping village). Day of arrival free for the entire season. The booking is personal, and as such is valid only for people whose personal data are indicated in the booking contract.
2) Upon receipt of the reservation, Bay Holiday will send the customer a “prior service / package” in which will be included: the Camping Village of choice, the type of accommodation unit, the dates of arrival and departure, the exact amount of the stay, the payment of the deposit (25% of the total cost + booking fee) and the balance.
3) The content of the quote must be verified by the customer and confirmed acceptance must be sent via the Internet, mail, fax.
4) If the customer will want to then book a stay, he/she will proceed to the payment of the deposit within 15 days of receipt of the quote, and make payment of the balance available in the following ways:
- Payment no later than 15 days prior to arrival at the camping-village, by bank transfer or credit card (Option 1);
- Immediate payment upon arrival at the Camping Village (option 2), with the exception of Camping Village Poljana.
With the payment of the balance no later than 15 days prior to arrival at the Camping Village (option 1), the customer is entitled to a special price on the booking fee of € 40.00, free insurance coverage (excluding Special Offers) , possibility to book ferry crossings, a kind gift, special prices / discounts on services,departures from the Camping Village no later than 18:00 (but still leaving free the accommodation facility /
pitch at the scheduled times).
With the payment of the balance on arrival at the Camping Village (option 2), the customer must pay the ordinary reservation fee of € 50.00, with optional insurance for a fee.
Paying the deposit / balance the contract of booking services / packages will as such be considered binding.
Thus, If the customer waives part of the stay, or wants to make changes outside of the provisions of section 12, he/she is obligated to pay the entire amount owed.
Any special promotions will be subject to specific terms and conditions.
The tax (if applicable), and any extra services not booked, will be paid directly on-site to the camping-village.
WARNING: Failure to observe the terms of payment referred to above shall constitute a termination clause that would result, by the intermediary agency and / or the organizer in the legal termination of the contract, without prejudice to compensation for further damages suffered by the organization. Any failure to comply with the terms of payment provided under Option 1, will result in the loss of economic conditions and all related
benefits.
5)  Upon arrival at the camping-village, the customer must present him/herself at the reception with the confirmation voucher and full payment confirmation for the reservation. The accomodation unit of the village (mobile homes - caravans) booked, will be available to customers from 17.00 on arrival day and must be vacated by 09.00 am on departure day. The structure campsite (camping) will be booked for guests from 12.00 on arrival day and must be vacated by 12.00 am on departure day.For customers who decide to pay the balance on arrival at the camping Village, the availability of mobile home - caravan / camping places is subject to immediate payment upon arrival. For any late departures (after 09.00 am for mobile homes / caravans and after 12.00 for pitches) Camping-Village will charge the customer the daily rate (rate of mobile home / caravan / camping fee + people) in accordance with the price list to the public. If the customer does not arrive at the camping village booked before 10:00 the next day post arival date, without giving any notice, the management reserves the right to cancel the reservation and give the availability to third parties.
6) The final cleaning of the accomodation units (mobile homes - caravans) are mandatory. This may be carried out by the CUSTOMER, or by the staff of the Camping Village at a cost of € 50.00.
7) Any requests for cancellation of confirmed bookings (the state of balance or deposit already paid), should be submitted in writing. The customer who was forced to cancel the holiday due to causes not covered by insurance, can not be refunded the amount paid. For any cancellations due to causes not covered by insurance, however, canceling within 7 days before the holiday start date, you can use that amount paid (net of fixed fee), for a new reservation at one of the Baia Holiday Parcs (the use of the voucher is not divisible and the amount of the new reservation must be equal to or greater than the value of the voucher granted). No refund in case of partial use of the product and / or cancellations after the deadline indicated above.
8) With the signing of the reservation, the customer will accept the Baia Holiday booking conditions and the price list in force. He/she is committed to scrupulous compliance with the Baia Holiday regulations . Bay Holiday will be entitled to terminate the booking if the subscriber, his family or his guests, do not follow the rules.
9) Pets are allowed in all Camping-Villages. However customers who book animals in possession of a mobile home, are required to apply for availability.
10) Any special initiatives (Special Offers, lodging, etc..) that will be made after the date of publication of the catalogue derived from renegotiation with suppliers of services and can not be considered accumulable and are subject to availability.
11) All Ferry crossings and connected services are made with a class / reservation price defined by the shipping company.
Consequently, this could be subject to increases if, at the time of booking, availability in the quoted fee is used up.
12) Baia Holiday will not accept changes in terms of personal data, number of participants, or ancillary services than those specified in the contract at the time of booking confirmation, unless they are communicated to the booking center within 10 days
prior to arrival. All village and camping facilities are therefore available only to the people listed on the travel documents. It is then at the discretion of the campsites to allow these clients into the Camping-Village if the rule is not followed.