FAQ
If I have booked a Mobile Home, at what time can I take possession of the facility? On the day of departure at what time should I leave the facility?
Keys are handed over from 17:00 hours. Check-out and departure must be done by 09:00 am.
Is it possible to smoke inside the Mobile Homes?
No, smoking is not allowed inside the facilities.
Is linen included in the Mobile Home?
Bed linen and towels can be rented upon request. You can add this extra service either at the time of booking or on site.
Is it possible to place a tent near the Mobile Home?
No, within the garden of the Mobile Homes and around them it is forbidden to place tents or structures of any size.
Is it possible to move beds within the Mobile Home?
No, the beds cannot be moved as they are fixed to the floor for safety reasons.
Does the price of Mobile Homes include people or do they have to be added separately?
The price of Mobile Homes also includes people, depending on the type of structure: those with 4 people include maximum 4 people in the price, those with 5 people include maximum 5 people, and those with 6 people include maximum 6 people.
Pitches
If I have a tent/caravan/camper, what time can I arrive at the campsite? On the day of departure at what time should I leave the campground?
Check-in of pitches is from 12:00 noon. Check-out and departure must be by 10:00 am.
Do you have an area equipped for barbecuing?
No, the campground is not equipped with a barbeque area but guests can do so at their own pitch/structure under these 2 conditions: the fire must be raised from the ground and the smoke must not bother the neighbors.
Both traditional and disposable barbeques, charcoal and other accessories can be purchased at the Market-Bazar.
Do the plots have electricity connection?
Yes, the pitches all have electrical connections.
Current of up to 6A (1200W) is delivered.
It is not possible to have a higher current supply, even at a surcharge.
Plots can be a maximum of 40 meters away from the connection point, so it is recommended to have extension cords.
Do the plots have water loading/unloading facilities?
“Plus” type pitches have water loading and unloading facilities.
Services
When does the campground open?
The camp will open on 03/23/2024 and close on 04/11/2024.
Up to what time can you transit through the campground?
Motor vehicles are allowed on the campsite from 8:00 am to 11:00 pm.
From 11:00 p.m. to 8:00 a.m., no use of any motor vehicle is allowed within the camping area.
Quiet time from 1 to 3 p.m.
I have a dog/cat/other pet, can I take it on vacation with me?
Pets are allowed in our campground as there are designated pet-friendly areas.
Dog and cat food can be purchased at the Market-Bazar. Animals should be walked outside the campground or to designated areas for their needs. Disclosure of the presence of a pet and payment of a daily fee is required at the time of booking.
How far is Gardaland? Can it be reached on foot? Is there a shuttle service?
Gardaland amusement park does not run shuttle service at our facility but is only 200m as the crow flies from the campsite, so it can be reached on foot in 15 minutes (approximately 1km walking from the lakefront). For park information, prices and opening hours: www.gardaland.it.
Is the pool always open?
No. The pool being outdoors and unheated is opened during the periods when the weather permits, roughly from mid-May to mid-September.
It follows continuous hours that vary according to the season, so we invite customers to contact us for more information. In case of bad weather, the pools will be closed.