TITLE I – Preliminary Provisions
1. Ownership and Purpose – Baia Holiday Gasparina Camping Village srl is managed by the company Baia Camping Village srl, based in Salò (BS), p.zza Vittorio Emanuele II n° 31, VAT number tax code 03065190989, hereinafter referred to as “BCV”. It provides in favor of its customers the accommodation service as defined by the regional regulations under the responsibility of individual accommodations.
TITLE II – Procedures
CHAPTER I – Service Provision
SECTION I – Persons eligible for supply.
2. Admissions – Camp service is provided only to households consisting of a minimum of 2 to a maximum of 6 members. It is permissible to provide service to groups however formed, in full compliance with these regulations by group members. Minors under the age of 25, when not constituting a family unit or if not guests of clients, are reserved a specific area within the accommodation facility.
3. Guests – Customers are allowed to receive guests within the accommodation facility. Guest access is allowed only during the opening hours of the Reception Office and upon payment of the appropriate fee. Guests under the age of 18 are not allowed unless they are accompanied by adults, who are obliged to watch over their conduct during their entire stay within the accommodation, and are answerable to BCV and third parties for all legal purposes.
SECTION II – Reservations and stay limits.
4. Reservation Restrictions – Reservations for stays, except for certain special offers made by BCV, can only be made with the tour operator CVMI srl – Baia Holiday. Therefore, for booking conditions, see what is in the Baia Holiday catalog and/or website.
5. Exclusions – BCV reserves the right to consider as unwelcome, and therefore not admitted, guests who do not have or do not meet the requirements set forth in the following points.
CHAPTER II – Check-in
6. Arrival and Registration – Receipt of guests and completion of registration formalities at the Reception Office is permitted only during the hours displayed at the entrance of the accommodation facility. At the time of registration, clients and their guests must provide BCV with their personal information. In case of any subsequent changes pertaining to people, services, and guests, the customer agrees to inform the Acceptance office. Should a component be found without registration it will be charged to the account from the 1st day of arrival of the crew to which it refers.
7. Assignment of mobile home – pitch (“Village” and “Camping” customers) – It is the customer’s obligation to occupy the mobile home or pitch indicated to him/her at the Acceptance Office, or to wait for an accompanying person to show him/her the one intended for him/her. Occupancy of a pitch other than the one assigned is permitted only with the express written permission of the Acceptance Office, with completion of a new registration procedure.
CHAPTER III – Check-out
8. Departure – The customer must leave the accommodation on the last day of the stay, by the following times:
– By 10 a.m. if equipped with a camper, caravan or tent;
– By 9 a.m. if staying in mobile home or bungalow.
9. Payment – Payment of the fee for the stay, as well as any other ancillary services for which immediate payment is not provided, is permitted only during the opening hours of the Cashier’s Office. Payment must be made no later than the day before the departure date, unless prepayment is required by Management, at its sole discretion. The customer is obliged to show the tax documentation proving payment, to the staff in charge of such control placed at the exit of the facility.
10. Security Deposit – At the time of registration, the customer staying in mobile home or bungalow may be required to pay a sum of money, non-interest bearing, as a security deposit for any damage caused to property and equipment, endowments, identification bracelets, which will be returned to him/her upon departure. This is without prejudice to BCV’s right to compensation for any greater damage caused.
TITLE III – Standards of conduct for clients and their guests.
CHAPTER I – Prohibitions
11. Respect for vegetation – It is prohibited to alter in any way and by any means the existing flora within the facility.
12. Fire Safety – The lighting of open fires is prohibited on the entire area of the accommodation facility and its appurtenances. This is subject to the more restrictive regulations of heritage protection and preservation agencies. The use of the special cooking grills located within the facility is authorized only on days when there is no “moderate” wind of an intensity greater than force 3 on the Beaufort scale (wind speed between 5.5 and 8 m/s) and by strictly adhering to the instructions for use displayed at each one. The use of gas stoves within the plots is allowed at a distance of more than 1 meter from surrounding vegetation, while the use of candles and gas lamps for lighting purposes is prohibited. The maximum amount of portable containers containing explosive gas (liquid propane gas) is 30 kg per family group. Smoking is prohibited inside the buildings open to the public located in the Camping Village, as well as near the technical rooms.
13. Waste Disposal – It is forbidden to dispose of waste outside the appropriate containers in accordance with the current regulations on separate waste collection. It is forbidden to dispose of sewage, of any kind and from any source, outside the appropriate points of use located within the accommodation facility (mandatory procedure for the discharge of sewage from caravans and campers) and/or outside the sanitary facilities.
14. Use of cables and electrical equipment – It is prohibited to obstruct the viable paths placed within the accommodation facility with cables and/or any other instrument for the derivation of electrical energy; their support of the surrounding vegetation is also prohibited. The staff of the accommodation facility is expressly authorized to immediately detach without notice any cable and/or other instrument affixed in violation of the preceding paragraph. The same authorization is given in the case of electrical connections found not to be in compliance with current regulations.
15. Use of public address equipment – Conduct that disturbs the public peace is prohibited inside the accommodation facility and its appurtenances, as well as on the beach in front of it. Within the time slots displayed inside the accommodation and in any case set forth in the Residence Rules, it is forbidden to set up or fold camping equipment, to speak in a tone of voice not appropriate to the quiet that is intended to be guaranteed during these periods, and to use mechanical means. Management, at its sole discretion, may make exceptions for entertainment activities. Both nudity and “toplessness” are expressly prohibited inside the facility; nudity is also prohibited for children, inside commercial, dining and bar establishments.
16. Pets – Pets are allowed inside the facility. For the regulation of the presence of pets, reference is made to the rules listed in the specific regulation.
17. Alterations to the pitch – It is forbidden to alter in any way the state of the assigned pitch, unless such a requirement is justified by particularly adverse weather conditions that endanger the safety of persons and/or property; in which case the client is obliged to immediately restore the state of the places upon the cessation of such conditions, at his or her full care and expense.
18. Playground – Children under the age of 3 and over the age of 12 are prohibited from using the static playground. Access to the playground is allowed only during the hours established by the Management, and to children accompanied by adults, who are responsible for it for all legal purposes to BCV and third parties.
19. Use of electricity delivery systems – The use of electricity delivery systems on the pitches is for the exclusive use of caravans, campers, caravans, and domestic equipment. It is expressly forbidden to use such systems for charging electric cars, as they may generate failures to the power grid as well as to your car. In case of violation of this prohibition, the management of the Camping Village reserves the right to impose on violators a fine of Euro 300.00 for each violation.
CHAPTER II – Access to and use of means of transportation within the facility.
20. Cars – The use of cars is authorized only for unloading on arrival and loading on departure, camping equipment and luggage. No more than 2 hours may be spent on each of these operations, unless expressly authorized in writing by the Reception Office. You are not allowed to wash your car, caravans, and/or boat, etc., inside the campground.
21. Motorhomes – Access of motorhomes to the accommodation facility is allowed only to those regularly approved, including for the purpose of overnight stay, by the competent authorities. The Receiving Office staff may request the production of such documentation.
22. Restrictions – Access to playgrounds is allowed under supervision of the parents of minors. The use of gyms is prohibited for those under 16 years of age. Bicycles are not allowed inside the playground.
23. Circulation – Circulation within the accommodation facility is allowed in accordance with the traffic regulations of the Italian Highway Code, according to the relevant limitations, obligations, characteristics of vehicles, etc.. A speed limit of 10 km/h is established for circulation within the accommodation facility. The staff of the accommodation facility is authorized to confiscate a bicycle from a minor who rides it at a speed exceeding the limit referred to in the preceding paragraph or in such a way as to create danger to others; the vehicle will be made available to the adult who is responsible for the minor. In addition, the use of electric scooters is not allowed inside the accommodation facility.
24. Parking – The accommodation facility has designated parking areas located in the areas pertaining to it. Obstruction of escape routes by any means is strictly prohibited under penalty of forcible removal. If the obstruction is repeated for the third time by the same means, it will be confiscated and returned to the claimant at the end of the stay.
CHAPTER III- Emergency Management
25. In case of fire – Special loudspeakers (acoustic sirens) are placed inside the facility that will give an alarm warning in case of a serious fire. Upon the occurrence of such an event, customers should proceed in good order to the “temporary collection points” indicated by appropriate signage, at which they will wait for the emergency team that will lead them to the general collection point at the entrance of the accommodation facility. In case of a fire detected by the guest, report the event immediately by operating the appropriate emergency button on the camping area.
26. In case of other emergencies-Sanitary, severe natural events, public safety situations, inconveniences by sea: contact Campground staff if on call, operate the emergency button, or consult the information board at the entrance where all telephone references for requesting help are listed.
TITLE IV – Liability
27. Customer and/or Guest Liability – Customers and/or their guests shall be personally liable to BCV and/or third parties for any damage to persons and/or property, direct and/or indirect, for any reason whatsoever caused as a result of conduct assumed in violation of the rules of this contract and/or others in force as applicable. This is without prejudice to BCV’s right to compensation for greater damages. Each camper is expected to guard his or her belongings scrupulously. Management assumes no responsibility for any lost or stolen items not left in their custody. Management assumes no responsibility for damage to cars, caravans, or other property caused by falling branches and/or pine cones.
Camping Village Liability – The Camping Village disclaims all liability for lost or stolen objects or valuables, for damage to persons or property not due to the direct negligence of Camping Village staff, for damage, disruptions and breakdowns caused by bad weather or force majeure.
28. Termination – The violation of Articles 11 and 12 of this contract shall entail its immediate termination, with the obligation of the customer and his guests to leave the accommodation within 6 hours after receipt of the notice of termination, as well as, by way of a penalty clause, to pay the consideration for the entire stay, even if the one enjoyed is less, with the right of BCV to the retention of the deposit until the satisfaction of its reasons for claim, as well as to be compensated for the greater damage. Any delay in arrival in excess of 10:00 a.m. on the day following the scheduled date or failure to give notice will likewise result in immediate termination, with BCV being entitled to compensation for damages.
TITLE V – Final Provisions
29. Variations – Any variation to the camping service provision scheme that does not conflict with the rules of this contract shall be made public by posting at the appropriate notice board relating to Notices located at the entrance to the facility. Any changes authorized for an individual customer shall be communicated to that customer in writing, which must be produced upon simple request by the staff of the accommodation facility. This waiver is not a source of equivalent right in favor of third parties.
30. Disputes – This contract is subject to Italian Law, and for any interpretation pertaining to what is set forth or for what is not provided for, express reference is made to the rules of law and in the absence thereof to custom and usage.
31. Assignment of Contract – This contract and the rights and obligations hereunder shall be automatically transferred, without the need for any consent from the customer, as a result of any merger, incorporation, transfer of business or line of business pertaining exclusively to BCV. BCV does not accept the assignment of this contract by the customer to a third party.
32. Closing Clauses – Any tolerances on the part of BCV, referring to conduct of customers and/or their guests that are in violation of the provisions of this contract, shall not constitute any waiver of the relative rights to which it is entitled under these clauses. In the event that any contractual clause, is found, for whatever reason, to be inconsistent with mandatory provisions of the law, it shall be ineffective, without prejudice to the validity of the remaining clauses. This contract constitutes the complete manifestation of all agreements made between the parties and exhausts the regulation of their rights and obligations as far as the subject matter of the agreement is concerned. All previous and different written and oral agreements, whether between the parties or towards third parties, regarding this contract shall be considered annulled and deprived of effect. Any changes to the terms and conditions of this contract are required to be in writing under penalty of nullity.