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F.A.Q.

RECEPTION

What are the check-in and check-out times?

Check-in for the village sector is from 5 p.m., check-out by 9 a.m. Instead, for the camping sector, check-in is from 12 noon and check-out by 10 a.m.

What are the opening hours of the cash register?

The cashier is open from 8 a.m. to noon and 3 p.m. to 7 p.m. daily

What are the hours of the reception?

Reception is open in peak season from 8 am to noon and 3 pm to 7 pm

Is there a quiet time?

Yes, every day from 1:30 p.m. to 3:30 p.m. and from 11 p.m. to 7 a.m.

Is it possible to enter and leave the campground at night?

Yes it is possible. Each customer is assigned a key to open the gates.

Is there a possibility of late check-out?

Yes, subject to availability of the accommodation a late check-out at 6 pm is possible by paying 50% of the daily rate and confirming it the day before departure with reception.

Are checks accepted?

No, payments by card (no american express) or cash are accepted

Is there a lost and found office?

Yes, at the reception desk

How can I book a cab?

It is possible to book a cab directly at the front desk

PITCHES

What types of pitches do you have?

You can view the different types of pitches here

Can I have BBQ on the pitch?

Yes, leaving then clean

Is it possible to reserve a specific pitch number?

By joining Pre-Booking and paying the balance by December, a specific number of accommodations can be booked. Alternatively, you can specify a preference when booking and we will do our best to accommodate your request. However, we cannot guarantee 100%.

Can I have outside guests only for the day?

It is possible to receive same-day guests upon registration with ID at the front desk. A visitor’s fee is charged if the latter stays beyond 2 hours. The time slot available for the visitor is from 10 a.m. to 10 p.m.

RESTROOMS

Where do I empty the chemical toilet?

There is a dedicated area at toilet sites where the chemical toilet can be emptied

MAP

Are private bathrooms present?

All pitches have private bathrooms

HOUSING UNITS

How many people can the mobile homes accommodate?

Our accommodations accommodate from a minimum of 2 people to a maximum of 6. Maximum occupancy varies by type.

Discover our accommodations

Are sheets and towels included?

Unless otherwise indicated among the services included in the accommodation, the provision of bed linen and towels is not included in the price.

It is still possible to rent them by requesting this extra service either at the time of booking or directly on site by paying an additional fee.

Is final cleaning included?

Final cleaning is a mandatory extra service in all housing units, the price is already included in the quote.

Can I have outside guests only for the day?

It is possible to receive same-day guests upon registration with ID at the front desk. A visitor’s fee is charged if the latter stays beyond 2 hours. The time slot available for the visitor is from 10 a.m. to 10 p.m.

MY BEACH CAFE

There is a takeaway service

Of course!

The Piccola Gardiola Concept Village opens the season in a totally revamped design and elegant hospitality. In the beautiful setting of Lake Garda, with a breathtaking view of the Manerba Rock, the bar open to the public is the ideal location for an aperitif, lunch, or a break you won’t forget.

Enjoy cocktails with friends or dine on our healthy and delicious cuisine! Do you have low energy? Fresh, colorful smoothies are waiting for you to recharge and get off to a great start!

Then don’t miss the musical evenings to admire the moon reflecting on the lake, lulled by background art music.

Learn more

I am celiac. Where can I eat?

Our restaurant always tries to respect the needs of guests, who are asked to indicate intolerance or allergy when making reservations.

BEACH

Are there games on the beach?

No there are no games present

Can I smoke on the beach?

Yes but not leaving butts on the beach

Is there a beach service provided?

You can ask at the reception desk for the rental of sunbeds and umbrellas or the free beach

Can I bring my dog?

No it is not possible but about 4 km from the campsite there is a dog beach in Manerba del Garda

How do you get to the beach?

The campground is directly on the beach, everything within walking distance in a few meters

PET FRIENDS.

Where can I go with the dog?

Everywhere within the campground

More details

Can I bring my dog to the beach?

No it is not possible

WHIRLPOOLS

Can everyone have access to hot tubs?

Admission to the hot tubs is free for guests of the facility.

Those not staying can still access it by paying an additional fee (maximum 2 hours)

more information

Are there sunbeds in the pool?

Yes, and they can be used free of charge by guests

ANIMATION

REGULATIONS

Where can I find the regulations?

You can read our regulations here:

  • rules of residence
  • animal regulation

EXCURSIONS

Do you organize excursions?

Certainly, find out about all the excursions and activities here

MISCELLANEOUS/SERVICES.

Wi-fi

There is Wi-Fi, free inside the bar and for a fee in the rest of the campsite. It can be purchased directly at the front desk

You can buy tickets for public transportation, museums, exhibitions...

Yes, tickets for excursions can be purchased at the front desk

Where is the nearest pharmacy?

The nearest pharmacy is located in the town center about 2 km from the campsite

Is there a gymnasium?

There is an outdoor fitness area that can be used free of charge by camp guests.

More details

Is there bike rental available?

You can rent city bikes at the reception desk for 7 euros per day.

Is there an ATM machine in the campground?

No it is located 2km from the campsite